
Close all open programs and internet browsers.

Please download AdwCleaner by Xplode onto your desktop. These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one. Please remember to copy the entire post so you do not miss any instructions. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad.
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NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. NOTE: Backup any files that cannot be replaced. NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post. A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc.Please provide feedback about your experience as we go.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please read every post completely before doing anything.Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
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I would like to welcome you to the Malware Removal section of the forum.Īround here they call me Gringo and I will be glad to help you with your malware problems.
